Stuff....
Is it bad when you get to work in the morning and the very first thing you do is type up your out-of-office message for email for the NEXT day? I think that means it has been a long week. Got yelled at today by a guy who had all the money in his account garnished. Somehow it was a total surprise to him (yeah right) and he figures it is the fault of the people at the branch. I guess the fact that a court order was sent to the bank is not relevant. Usually I like to show some empathy while explaining the banks position or procedures or policies. I pride myself on my ability to have the patience to let people talk and get things off their chest and show that I care about how they feel and wanting to correct the situation. This makes it easier to explain why things are the way they are. It also helps calm things down when it is a bank error that messed things up rather than the usual customer irresponsibility. But with people who will just not listen or settle down, the trick is to just sit there staring back at them letting them know in a tactfull way that nothing they say will do any good and since you cannot be civil I do not really care. Get all worked up, leave more pissed off than you came and it is all for nothing because I just go back to my day and anything you said is totally forgotten.
Anyhoo, tomorrow is a day off. I'm going out to dinner with my friend Paige. We have not seen each other in a long time and wanted to get together before the move. So I'm looking forward to that. Gotta work this weekend. It will be my last Sunday. Yay.